The captain and crew were awesome! The fish were not cooperative but that didn’t stop the crew from working hard on a hot and sunny day.
Elena worked with me for this charter with my handicap concerns. The transfer from my resort and back was very professional. Elena, Miguel and Alex were more than accommodating helping me onto the boat and while fishing. They had the lines out and fish on within 30 minutes. “Reel Reel Reel” Very clean boat and comfortable. It was only me so there was no time to rest. I can see why Elena gives you the option to go to a private cove to snorkel and cook fish for half of trip. I didn’t take her option because of my handicap but it would have been nice for a rest. I highly recommend booking the St. Elena! Thank you Elena, Alex and Miguel for a great trip.
Elena worked with me for this charter with my handicap concerns. The transfer from my resort and back was very professional. Elena, Miguel and Alex were more than accommodating helping me onto the boat and while fishing. They had the lines out and fish on within 30 minutes. “Reel Reel Reel” Very clean boat and comfortable. It was only me so there was no time to rest. I can see why Elena gives you the option to go to a private cove to snorkel and cook fish for half of trip. I didn’t... Mehr
We left feeling like we just paid 550$ usd for not much. We have done charters all over Canada, California, Florida and Bahamas. I am taking what we caught out of the mix and just mentioning about charter operation. She is disengaging and almost rude from the start. Fish are a bonus, but if you’re looking for an engaged owner, she is authoritative and provides minimal engagement. There are many better options closer to Punta Cana and I wouldn’t get locked into booking because of her fast remarks to emails. That comes with the territory. They were honestly the most disengaged charter except for the Captain I have been on. She should let locals run the boat because we had a disengaged charter. It has nothing to do with the fish caught. She also said conditions were fine and another person who had something booked with another charter the captain cancelled because of conditions. They stayed with booking although I mentioned concern with family; she said one app was good and another was questionable. We went and three out of five were rough and if we would have had a fish on, it would have been questionable. Bottom line is she does not make the trip experiential unless you’re catching. Brittle, disengaged and didn’t even greet us or depart us nicely at all. I honestly would have doubts even if we did catch, simply because of her demeanour. Maybe an off day and I will give credit for that. I also tipped crew even though it wasn’t an enjoyable experience. Honestly.
We left feeling like we just paid 550$ usd for not much. We have done charters all over Canada, California, Florida and Bahamas. I am taking what we caught out of the mix and just mentioning about charter operation. She is disengaging and almost rude from the start. Fish are a bonus, but if you’re looking for an engaged owner, she is authoritative and provides minimal engagement. There are many better options closer to Punta Cana and I wouldn’t get locked into booking because of... Mehr
Hello Glenn, thank you for your review. But lets be honest and start from the begging. You telling that we took you out in the rough ocean, which is not true!, because I have rescheduled your trip from the original day (when the ocean was choppy BUT all boats which are listed on that web did a trips even on that day) to the day with the calm ocean conditions (waves in the day of your trip were 3,7’ with the space 10sec, everyone who knows how to read ocean forecast will understand that its very calm) AND if it was so rough why you never asked to go back or life jackets although it was offered it to you (we offer it to every charter no matter what conditions we have). Now about communication. You saying that I was rude and disengaging: We were communicating every second day for almost a week before your trip via email (you were sending me your photos and asking questions-all were answered), in the marina when you arrived I was already on the parking lot waiting for you and introducing myself and telling you the basic info, I was giving you hands and helping you and all your family to get on the boat, in 3 min after taking off I was with you telling you the boar rules+safety instructions+info about fishy points+info about reeling (fishing techniques). During the trip every 30 min I was coming to you and your family and asking if you want anything to drink and was serving drinks for you on the second floor. When your kids fall to sleep I got the pillows under their hands. Also you was offered several times to come on the low dack to see how the fisherman was working-but you never did. Yes it was NO BITING day, 10 out of 10 boats that was out had 0 bites, if you a fisherman and even if you are not, you have to understand that days like this can happened, and its called fishing for a reason! Now about your departure: I walked with you back to the parking lot and asked you if you want to go to bathroom before, you said yes, I have shown you the car that was waiting for you, and the bathroom location ( 10 meter distance) and told you: “Guys sorry I need to go to prepare everything for the next group, wishing you to have a great rest of the vacay” All of you did not say a word and just waked to the bathroom. And about the tipping, you writing that you tipped the crew.. you tipped the Capt 10$ with the words “I don’t want to give it to them” while I was standing from one side and the mate from your back and we heard everything perfectly. Well if its good for you, for us its fine, we work with people and have seen a lot! Anyway wishing you only the best, only biting day and nice welcoming charters, God bless you and your family!
Hello Glenn, thank you for your review. But lets be honest and start from the begging. You telling that we took you out in the rough ocean, which is not true!, because I have rescheduled your trip from the original day (when the ocean was choppy BUT all boats which are listed on that web did a trips even on that day) to the day with the calm ocean conditions (waves in the day of your trip were 3,7’ with the space 10sec, everyone who knows how to read ocean forecast will understand that its very... Mehr