This was going to be the highlight of our trip to Florida but instead, it couldn’t have been more frustrating and disappointing.  After waking up our three kids (7, 5, 18 months) at 5:30 am and driving an hour we couldn’t find the boat/shop despite exhausting both Google and Apple maps.  The more frustrating part is that neither Colossal Catch nor Fishingbooker could be reached by phone, text, or email with the numbers provided to us or contact info online.  We thought for sure when our family of 5 didn’t show up on time for our private charter we’d get a phone call from the captain…NOPE!  That was at 7:30 am and it’s now 4:30 pm and we haven’t heard from either.  This is extremely frustrating as our kids were super excited about the boat and getting to fish in the ocean for the first time.  Instead, they got to spend 3 hours in the car with a cranky toddler and two frustrated parents.  We even went so far as to drive another 30 more minutes to Stuart, FL to address google had for Colossal Catch at a Marriot resort but there was nothing.  I’m absolutely bewildered that no one has called us back after texting us for weeks about our outing.  I’m LIVID!!!

We’re sorry to say the experience seemed off from other experiences.  First off he didn’t recall that he phoned us right away to change the date of the charter from April 20th to the 21st.  It wasn’t until I updated the charter date through **hidden content** since I thought the capt.  would update, so I let **hidden content** know the date had changed.  In which they notified Jonathan, then he called wondering why we wanted to change the date.  I reminded him that he is the one that changed the date due to another charter was already scheduled for the date.  Should I not have updated **hidden content** then apparently we would be a no show on the 20th and on the 21st probably already booked another charter.  When he called back after being notified of the date change he said the original date weather wise would be better anyway, so we switched the date back to the original date… Which needless to say per Jonathan it was too rough to go on the ocean, which is fine if we knew that to be true for sure.  Since other things were quite off that day.
He had no fish finder, they didn’t catch many fish to keep at all.  He kept implying they would catch their limit on a particular type of fish, but never caught but 2 of those fish.  Kept moving so much to find fish instead of fishing.  Tied up to the channel markers instead of anchoring, my husband thought that was illegal, but he didn’t seem to know that when asked.  Probably just easier.
So **hidden content** can update his website from no fish finder, plus no drinks provided, which he did tell us so when I asked.  However, **hidden content** still showed drinks provided. 
The reviews on this charger were so great, so surprised of this outcome.  Not sure what his deal was that day, he was on the phone which I understand that happens especially in the business, however, assured the caller that he would be able to reach the caller since he wouldn’t be going out on the ocean.  So did he not go on the ocean due to weather or what reason.  Obviously safety is a concern.  However, he didn’t let the fisherman know where the life jackets were, which I assume he had them, maybe would have told them if they were ocean bound. 
Hate to be so negative, but the overall experience was as such.  Especially for that kind of money and knowledge you pay a charter captain.  We were planning a fish fry with relatives from out of the state, but needed to buy fish to add to the few that were caught.  Plus the filleting of the fish was hardly that of a professional.  Which we understand that you would need to clean the fillets up a bit, but there was a lot of cleaning up to do let alone bones to remove as well when cleaning up the fillets.  I believe I captured all the sentiments from the fishermen and myself as setting up this charter, needless to say I was embarrassed that I’m the one who picked with charter.  Thanks for listening.